Tuesday, April 28, 2009

Upcoming Plans for the Handmade Business Blog

I've been rethinking some things about this blog and how sporadic my posting tends to be. Since I don't think that's the best way to run a blog I'm instituting a schedule for posting. Hopefully I'll be able to stick to it.
  • Monday - Link roundup or Quick Tip
  • Wednesday - In depth article, book review, etc.
  • Friday - Weekly Inspiration. This is a new idea I had to highlight a cool bit of packaging, business card, shop design, etc.

If you run across something cool you'd like the blog to feature please drop me an email at NoadiArt@gmail.com please include your name and shop link so I can credit you.

Thursday, April 23, 2009

Etsy Assistance

I just joined the Sellers Assisting Sellers Etsy Team. This is a great resource for Etsy sellers, members are all willing to help out other sellers during SAS Critique chats in the Virtual Labs or directly answer questions via convo. Check out the blog which is packed full of good information.

Remember my post on earring cards? Well I took the template file I had and designed a bunch of new ones that you can customize on Zazzle along with adding some ideas for using them on this Squidoo lens: Get Customized Earring Cards on Zazzle.

Wednesday, April 22, 2009

Skepticism and Business

Generally I write about positive things you can do for your business but today I want to talk about things to avoid doing. There are always people out there willing to scam you (just look at the spam in your email account) and a recession really brings them out of the woodwork because people are desperate. To be honest here I am involved in the skeptical movement (though not as actively as I would like to be) so this is a subject I have a lot of personal interest in.

There's a lot of sketchy information and advice out there on business. You need to look at things with a skeptical viewpoint before jumping in. What does this mean? What it means is that just because someone says they are an expert you shouldn't automatically believe everything they say, you need to critically evaluate ideas before you put them into practice and if they don't work for you after a reasonable amount of time stop doing it. That goes for this blog as well, I'm simply sharing my thoughts on running a business and what has worked for me. Not every piece of advice I give out will work for everyone.

Some Basic Skeptical Tools

Skepticism isn't about being closed minded or rejecting things out of hand. It's a tool for finding the truth and to help protect yourself (and in this case your business) from being deceived. It involves thinking critically about claims you are presented with, requiring evidence, and spotting common arguments that obscur the truth. A good primer on skepticism in this great video by Brian Dunning called Here Be Dragons



Skeptical Links

Some Advice to Be Skeptical Of

This is by no means a comprehensive list, just a few example of how unscrupulous people will try to play on your hopes to get money from you. A comprehensive list could (and does) make up many books.

Easy Money: Remember the old saying "if it sounds to good to be true it probably is"? Get thousands of sales in 30 days guaranteed without really trying! Just pay me X amount of money to get the secret! I don't think so, the only one possibly making all those sales is the person trying to sell you their plan. Running a business is work, anyone saying otherwise is either deluding themselves or trying to scam you.

Home Business Offers: It's tempting when you already have a business from home to add an extra source of income. There are some legitimate ways to make money working from home such as article writing, putting affiliate product links on a site or blog where you get a commission if someone clicks it and then buys something, and some others. However there are a mountain of scams, some big red flags are if they charge you money to get started or worse won't give you the full information on the offer until you fork over money. More information from the Federal Trade Commissions here and here.

Grant Money: The government really does give away a good bit of money in the form of grants and you may be eligible to apply for some. However you don't need to buy any book, software, subscription, etc. to find out where to get grants. The US government very kindly offers a website where you can get all the information for free at Grants.gov

Thursday, April 16, 2009

Link Roundup


Time once again for me to share useful links I've come across.

Internal Tracking with Etsy Stats This article shows how to set up Google Analytics to track internal Etsy traffic. This will give you more information about Etsy Searches, and whether someone found you from the front page, Storque, showcases, etc. Make sure you follow the link to the video, it's worth watching for more info.

The rest of the blog also has a lot of good information on stats tracking.

Tech Update: Checkout Updates Details on the changes to Etsy's Checkout system.

Handmadeology: Handmade Directory A new directory for handmade shops, blogs, and twitter profiles.

Monday, April 6, 2009

Accepting Help

In the words of Douglas Adams "Space is big. You just won't believe how vastly, hugely, mind-bogglingly big it is. I mean, you may think it's a long way down the road to the drug store, but that's just peanuts to space." The same could be said for life and knowledge. We don't know everything, our brains just aren't big enough and we don't live long enough to find out all there is.

Okay that's enough philosophy for today, what I'm getting at is that sometimes we need help. It can be frustrating to have friend or family say "I think you should do this" or "Maybe you could try that" about your business when the ideas aren't very helpful. However rejecting all help and advice because you think you know best is a dangerous thing to do.

There's nothing wrong with admitting you need some help. Of course you should find someone to help you who is more knowledgeable than you about your problem, a good place to look is your local Small Business Administration or Chamber of Commerce. Talk with other business people and bounce ideas off each other, not all of them will be good ideas but it often helps to have someone take a look at things with fresh eyes.

If something isn't working try to figure out why, if you can't you should ask someone else to take a look. Several times on forums I've seen fairly new online sellers complaining about not making sales, when told they need to work to bring in buyers and given suggestions on how to do so they get offended that someone would dare tell them how to run their business. These people are setting themselves up for failure. If you are going to succeed in your business you need to learn all you can.

Now this article is going to seem a little funny compared to my next article. Not all business advice is good advice, you need to evaluate all ideas critically and that's what I'll be writing about.

Some good links

Tuesday, March 31, 2009

Quick Tip #5 - Send your RSS Feed to Twitter

This is a useful trick if you use Twitter. TwitterFeed will take the RSS feed from your shop and when you list new items it will send tweets through your account announcing them. Here's how it works:

1: Set up an account on TwitterFeed
2: Click Create New Feed
3: Input your Twitter username and password
4: Input the URL for your RSS Feed
5: Select update frequency. Every hour is usually good.
6: Select the maximum number of tweets it will send at once. This is important, send too many automatic tweets about your items and your followers will get annoyed. I use 3 and I wouldn't go over 5 especially if you add new items very frequently.
7: Include title and decription. Probably a good idea to leave this alone but if you want you could have only titles displayed.
8: Prefix each tweet with: Write something short and simple to go at the beginning such as "New from my shop:"
9: Click Create to start sending your feed to twitter. You should see the tweets show up the next time you list an item for sale.

If you have multiple shops or want to include your blog as well just repeat steps 2-9 again. I would suggest that the more feeds you have the fewer max tweets you set for each feed since if you have 2 feeds set to 5 and update both with 5 or more items in an hour Twitterfeed is going to send 10 tweets to your timeline.

Sunday, March 29, 2009

Ad Basics I: Creating Effective Online Ads

So you've signed up for Google Adwords or Project Wonderful and set up a few ads but you're not getting clicks. Now there are several things that might be causing this problem, maybe you're targeting the wrong sites or keywords, you're bidding too low, or your ads aren't inviting clicks. The first two are for a later post, today I'm going to focus on the third: making an ad that gets clicks.

As a disclaimer, I'm not an advertising professional this advice comes from my own research and experience not any formal training. Like any of my posts please take this as a starting point upon which to build your own ideas and do further research.

Text Ads
The most basic ads are of course simple text ads such as those sponsored links beside Google search results. These can be the hardest to create, a graphic ad you can show your products with text you can to attract interest without the benefit of someone seeing what you sell. Simply stating what you sell isn't enough.

The headline for your ads is what people will see first since it's usually in a larger font size and different color than the rest of the ad. Grab attention with it “Handmade Soap” just isn't that interesting compared to “Delicious Blueberry Muffin Soap”. That second headline makes you want to find out if the soap really smell like blueberry muffins and maybe if it shaped like one. You can also use it to ask a question like “Are you looking for vegan candles?” this will grab the attention not only of people interested in vegan candles but pique curiosity in those not sure what they are. Use a call to action, words like buy, purchase, order, etc. it encourages a user to click if they are looking to shop. Don't forget your keywords, try to slip one or two big ones in your headline and more in the rest of the text.

After you have a good headline you can use the rest of the ad text to elaborate on your products. Describe what your products are made of, are they organic, are they precious metal or other premium material like angora, silk, etc. Suggest a use, gift for mother's day, pamper yourself, pamper you pet, etc. If you're having a sale or promotion create an ad to promote it and get the word out.

Graphic Ads
Many graphic ads also contain text and you should follow many of the same principles for that text as you do for writing a plain text ad. Okay, now what should the graphics be? Most ads aren't that large so choose product photos that are clear even when reduced in size. Even better shoot new photos specifically for your ads so you can fit them within the size constraints of your ads. I find shooting photos for banner ads to be especially tricky because of the combination of narrow height and wide width.

Animation or not? Animated ads can definitely grab attention but can also be very annoying. If you choose to create animated ads don't make them rapidly flash especially between bright colors. Aim for an animation speed that any text is easily read before changing and your photos can be absorbed. Most animated ads are still .gifs (though an increasing amount are flash) which are limited to 256 colors that means the quality of your photos will be reduced so choose carefully.

General Advice
Look at other ads. Take time to see what other ads look like and what words they use. If you see an ad that catches your attention take a close look and try to figure out why. Test multiple ads and see which come out on top.

Resources
Here are some links to more articles on creating web ads.
How do I optimize my ad text? - From Google Adwords Help
Ads, Writing Effective Print
Write the ad, I pray you

Friday, March 27, 2009

Time to Sign Up for Summer Shows

If you haven't thought about doing any art or craft shows this summer now if the time to decide. A lot of shows have registration deadlines in April and May. I almost missed the deadline for a show I really wanted to do, I managed to get one of only 2 spots left.

If you want help getting ready for a show check out this Squidoo lens: Preparing for an Art or Craft Festival

Monday, March 23, 2009

Etsy Opens it's Developer Community

After beta testing it's API with some developers Etsy has now opened it's API up to anyone who would like to develop tools using it. They've also launched their Developer Community which has discussion forums for developers along with a list of applications using the API. This is pretty big news for sellers because it opens up a lot of new possibilities.

First off what is an API?
API stands for Application Programming Interface. When software developers "publish" their code — to a website or to the iPhone for example — in essence, they display information to you in new ways and give you tools. What an API does is organize code into usable streams of data for other developers to work with. In the case of Etsy, our company's engineers can open the doors to third party developers, who can then innovate and create new tools for Etsians (some of these developers are motivated because their friends or relatives sell on Etsy; some charge a fee to use their tools; or some simply "craft code" for the love of making things and may ask for donations to support their efforts). An API is basically a set of tools that allows developers to build new applications based on the unique data and capabilities provided by, in this case, Etsy.com.
To give a few examples of how developers use APIs consider all the Facebook Apps there are available for users or all the tools for Twitter users. Those are all built using an API.

So what does this mean for Etsy seller? New tools and lots of them. Now that any third party developer who wants to can create tools for sellers there will be lots to choose from. Some already using the API from the beta testing are Etsy Hacks, Maker Spot, CraftCult, and SoopSee. I've already reviewed Etsy Hacks and CraftCult's Heartomatic before but I'm eager to try out the other two new tools and review them here soon. In the next few months I expect an explosion of new tools for sellers, some great, probably a lot that are so-so, and probably a few really bad ones.
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